How to apply for a Post Office Franchise

3 Clear Paths To Get Started

Your pathway to becoming a Postmaster

Buy a Post Office

Purchase a business that already has a Post Office. We guide the checks, paperwork, and timeline, and can point you to trusted agents for live listings.

Relocate to your shop

Move an existing Post Office into your shop when a local branch is closing. We help with requirements, consents, layout notes, and the full application.

Open a new Post Office

Apply to set up a new Post Office in your shop when the network is expanding. We help with the plan, forms, and what to prepare for your area.

Simple steps to get started

Apply For A Post Office Franchise in 10 Simple Steps

1: Find opportunities

Search the official listings and agents:

Search runapostoffice.co.uk
Search Business Transfer Agents

2: Register your interest

3: Get guidance

If you need support, we can help you plan the application and gather what Post Office asks for.

4: Request online access

You’ll receive an Applicant Link from Post Office with instructions and an upload portal for your documents.

5: Prepare the full application

Complete the forms and upload the supporting papers exactly as requested.

6: Initial review

Post Office typically reviews your submission within about 10 days.

7: Interview / assessment booking

After review, Post Office will contact you to arrange a date, time and location.

8: Interview support

Be ready to explain your plan, service model and community fit. We can help you practise if needed.

9: Contract issued

If successful, Post Office prepares your new franchise contract.

10: Training and start date

Post Office provides training (online, classroom and in-store). They agree a start date and manage transfer of stock and assets.

Costs to expect

What you may need to pay

Post Office does not charge a franchise fee or commission for standard applications. If a new installation or modernisation is needed, you may be asked to contribute to those works.

What you need to know

Frequently Asked Questions

Can I just buy a Post Office outright?

No. All Post Office branches are awarded by Post Office Ltd through the application process.

If I buy a shop that already has a Post Office, do I still need to apply?

Yes. Every new operator must complete the full application and assessment.

How long does the first review take?

Post Office generally completes the initial check in about 10 days.

What training do I get?

Post Office provides training online, in the classroom and in store before you start.

When will I start trading?

Post Office agrees the start date with you and oversees transfer of stock/assets and any on-site training.

What clients say

Trusted by applicants across the UK

From the first call I knew I was in safe hands. They checked every document and told me exactly what to prepare next. My application was submitted on time and I felt confident throughout. Very professional and very friendly.

Harpreet Singh Shop Owner

The process looked complicated but they made it clear and easy. We did a practice interview and I learned how to explain my plan properly. Their feedback was honest and helpful. I am now moving ahead with real confidence.

Imran Hussain Postmaster Applicant

I wanted to add a Post Office to my shop and they showed me the best way to do it. The checklist was clear and the paperwork was handled carefully. Customers are already asking about services which is good for the shop. Strongly recommend.

Azad Karim Postmaster Applicant

Great service from start to finish. Messages were answered quickly and the steps were set out in plain English. I knew what to do each week and the forms were done right. I would use them again without thinking twice.

Tom Richards Postmaster Applicant

I had no clue where to start and was worried I would mess up the forms. They explained everything in simple steps and kept me on track. The mock interview was a big help and I felt calm on the day. I would happily recommend them to anyone starting their application.

Aisha Khan Postmaster Applicant

Ready to apply for a Post Office?

Need Help?

(+44) 79 3396 6345

Get In touch

Invited to apply for a Banking Hub but not sure where to start? Choose the option that fits you below and get in touch.